Return Policy

You may request a return within 7 days of receiving your order.

To be eligible for a return, items should be:

• In original condition
• Free from signs of wear, damage, or alteration
• Returned with all original parts or packaging, if applicable

We happily cover the cost of return shipping if:

• The item arrives damaged
• You receive the incorrect item

If either happens, please contact us within 7 days of delivery and include a photo of the issue so we can make it right quickly.

If you are returning an item for any reason other than damage or an incorrect shipment, return shipping costs are the responsibility of the customer.

To begin, send us an email and we will walk you through it.

thegracewellstudio@gmail.com

Please include:

• Order number
• Full name
• Items being returned
• A brief explanation, required for damaged or incorrect items

We will respond with return instructions within 1 to 2 business days.

Rockville Centre, New York 11570
United States

The full return address will be provided in your return instructions.

Once your return is received and inspected, we will let you know it is approved and issue a refund to your original payment method.

Please allow:

• 3 to 5 business days for processing once received
• A little extra time for your bank or card provider to post the refund

Shipping fees paid at checkout are not refundable.